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glagolITico is IT company with headquarters in Zagreb Croatia.
We are specialized for driving CRM and Contact center projects and specifically IT projects with special care and crisis projects for complex and large-scale customers.


Our company is a member of the SAP PartnerEdge open ecosystem.

glagolITico is the best SAP Cloud delivery partner in Croatia for 2019.

SAP Sales Cloud

Save time and guesswork to accelerate sales

Guide sales reps quickly through quotes and contracts

Model and manage sales territories and incentives

Embrace the future of selling

SAP Service Cloud

Create a unified service experience

Develop an elite team of skilled experts

Deliver the next generation of self-service


glagolITico employees have more than 20 years of experience in complex project management and consulting. We have experience in large scale of industries. Our expertize is recognized with numerous certifications from eminent world vendors and organizations like Oracle, TMforum and Primas Consulting.


Finance & Insurance

Oil & Gas

Fast Moving Consumers Goods


  • IT consulting
  • Managing of complex projects
  • Managing for crisis projects and organizational units
  • Analysis of existing IT solutions and creating case studies, blueprints of future IT landscape for organizations
  • Quality assurance for IT
  • Consulting for Data Warehouse (DWH) and Business intelligence (BI) focus areas
  • Consulting for billing focus areas
  • Consulting and implementation of Customer Relationship Management projects based on SAP Cloud for Customer, Oracle Siebel, Microsoft Dynamics CRM & Amdocs CRM technologies

glagolITico provides services for the procurement of large ICT projects, including planning, preparation and execution of a sound ICT procurement process.

There is an increasing demand of public authorities and private held companies for innovative ICT solutions for their work. Very often, complex and cost-intensive ICT solution is needed. Sometimes, a prototype has to be tailor-made for the authority or company. Only a thoroughly prepared tender and specification will guarantee that the delivered solution fulfils the real needs of your institution or company.

Services include:

  • Developing smart evaluation criteria for ICT procurement
  • Preparation of successful tenders and writing well-worded specifications for ICT procurement
  • Minimising risks and avoiding irregularities in the ICT procurement procedure
  • Evaluation of bidders
  • Avoiding vendor lock-in


Thanks for taking the time to contact us!
We do our best to respond to quickly, it could take us 1-2 business days to get back to you. Feel free to say hello!

Visit Us

Gračani 2 • HR-10000 Zagreb • Croatia

Mail us

Call Us

P +385 99 702 7777